Passwordless SSPR

For frontline workers, waiting on IT for password resets isn’t an option. Our passwordless reset solution empowers workers to reset their credentials quickly and securely, ensuring minimal downtime and maintaining productivity.
Passwordless SSPR self-service password reset

Industry use cases

Effortless, Secure Access for Frontline Workers with SSO

Manufacturing

Rapid resets for equipment operators and supervisors to access control systems, quality management tools, and safety applications. Minimize production delays caused by credential issues.
Worker using passwordless authentication system at industrial kiosk

Retail

Sales associates reset passwords on the go without disrupting customer service. Minimize lost sales due to delays in POS access and reduce dependency on IT for routine resets.
Retail associate POS system secure access

Healthcare

Doctors, nurses, and medical staff reset credentials quickly, ensuring uninterrupted access to EHRs, lab systems, and medical equipment, crucial for maintaining patient care standards.
Healthcare worker shared account login system

Pharmaceuticals

Allow pharmacists and lab technicians to reset passwords securely without compromising on compliance. Ensure continuity in critical operations like prescription management and quality control.
Frontline worker scanning badge with OLOID passwordless authentication system

Contact Centers

Enable customer service agents to reset passwords securely, reducing downtime and improving call handling times. Maintain high productivity levels without compromising security.
Contact center agent shared account accountability

Reimagine password resets for frontline teams

Healthcare worker biometric password reset interfaceBusiness user automated workflow integration systemConstruction worker security alert monitoring dashboardUser Windows credential regulatory compliance verification
Healthcare worker biometric password reset interface

Self-Service Resets Using Biometrics or Badges

Enable workers to reset passwords with face recognition or RFID/NFC badges—no need for external devices or IT intervention.
  • Easy self service resets
  • Save IT teams time and efforts
  • Fast resolution
Business user automated workflow integration system

Automated Workflows and Integration

Connects with ITSM tools like Microsoft Active Directory to automate resets and ensure smooth operations across devices and applications.
  • Workflows that meet your business needs
  • Integration with ITSM tools
  • Conditional access
Construction worker security alert monitoring dashboard

Real-Time Security Alerts and Monitoring

Alert admins and users of reset attempts to prevent unauthorized access.
  • Spoof detection
  • Phishing-resistant
  • Automated alerts
User Windows credential regulatory compliance verification

Regulatory Compliance and Zero Trust Aligned

Supports industry-specific regulations (HIPAA, PCI-DSS) by logging all reset activities securely. Each reset request undergoes rigorous identity verification, enhancing security across the organization.
  • Meet your RBAC requirements
  • Comply with all Industry regulations
  • Enhanced security across the organization
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Flexible and secure authentication that fits well

Choose amongst many form factors. Allow your staff to unlock any smart device with the same credentials.
Passwordless authentication across Macs, Windows, iPads, Android tablets, and phones
“Our customers demand the highest standard of security at our workplace. We are also committed to providing a safe environment at our workplace. OLOID is helping us achieve both these objectives.”
Peter Hunt, VP Security & Resiliency, Flex
Peter Hunt
VP Security & Resiliency, Flex
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FAQs on passwordless SSPR for frontline systems

How can workers reset passwords without IT support?

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OLOID enables self-service password resets using passwordless verification methods such as face recognition or RFID/NFC badge authentication. Workers can securely verify their identity and reset their password directly from a shared device or portal without contacting the help desk.

What verification methods are used for secure password resets?

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OLOID verifies the identity of the person requesting a reset using strong authentication factors such as facial biometrics or badge credentials. Reset requests are validated before any password changes are allowed, ensuring that only legitimate users can complete the process.

Does passwordless SSPR integrate with Active Directory and other identity systems?

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Yes. OLOID integrates with Microsoft Active Directory and other identity directories and IT service management systems. Password resets are automatically synchronized across connected applications and devices to maintain credential consistency and policy enforcement.

How does OLOID prevent unauthorized or suspicious password reset attempts?

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OLOID applies identity verification, policy controls, and security monitoring to prevent unauthorized reset attempts. All reset activity is logged, and suspicious behavior can trigger real-time alerts, helping organizations maintain strong governance and oversight.

What operational and compliance benefits does passwordless SSPR provide?

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Passwordless SSPR reduces help desk workload by shifting routine password resets to users, lowering operational costs and improving productivity. All reset activity is securely logged, supporting compliance with standards such as HIPAA, PCI DSS, and enterprise governance requirements.