Live Webinar
The Password Reset Problem Nobody Is Talking About
August 12, 2026
11:00 AM PT
45 minutes
Password resets are becoming an identity risk as AI-powered impersonation makes help desk requests harder to trust. Join OLOID to learn how AI-powered impersonation is changing workforce support, and how teams can verify employees before approving sensitive requests.
Speaker
Madhu Madhusudhanan
Co-founder & CTO, OLOID
What we’ll cover in 45 minutes
1
The New Password Reset Risk
Why password resets and account recovery are becoming bigger identity risks in the age of AI-powered impersonation.
2
Why Traditional Verification Falls Short
How familiar methods like security questions, employee IDs, phone calls, and manual checks are becoming less reliable.
3
Where Identity Assurance Fits
How workforce support teams can apply stronger verification before approving sensitive requests such as password resets, account recovery, and access changes.
4
Balancing AI, Security, and Human Oversight
How to use automation responsibly while keeping humans in the loop for high-risk or ambiguous workforce support decisions.
Built for teams rethinking workforce support security
AI impersonation readiness
Understand how synthetic voices, deepfakes, and chatbot-led social engineering are changing the help desk threat model.
Help desk risk reduction
Learn why support teams are becoming identity checkpoints and how to strengthen verification before high-risk actions.
Account recovery assurance
Explore where stronger identity assurance is needed across password resets, account recovery, and access-related workflows.
Human-in-the-loop approach
See how organizations can balance automation with human oversight for sensitive workforce support requests.
Employee experience focus
Learn how to improve verification without adding unnecessary friction for legitimate employees who need fast support.
Live Q&A with Madhu
Bring your own help desk or account recovery workflows and ask Madhu directly during the live Q&A.
45 min
Practical webinar with live Q&A
30 min
Focused expert-led discussion
10 min
Live audience questions
1 goal
Stronger identity verification for workforce support
Your help desk is already a target.
Make sure your team is ready.
Seats for the live session are limited, and live attendees get priority access to ask Madhu questions directly. Can’t attend live? Register anyway and we’ll send the full recording and slides.
