Live Webinar
Microsoft is Retiring SMS & Voice MFA. Is Your Frontline Team Ready?
October 22, 2026
11:00 AM PT
45 min + Live Q&A
On February 1, 2027, Microsoft stops delivering SMS and voice MFA, with no opt-out. Users who rely on them will be blocked at sign-in until they register a passkey. For shift workers on shared kiosks, terminals, and rugged devices, often without a personal device, it's a lockout waiting to happen. Learn how to close the gap while keeping Entra ID at the center.
Speaker
Aman Khanna
VP Product Growth, OLOID
What we’ll cover in 45 minutes
1
What Changes on Feb 1, 2027, and Who's In Scope
What the February 2027 retirement means for organizations that still rely on Microsoft-provided SMS or voice authentication.
2
The Passkey Challenge in Shared-Device Environments
Why Microsoft’s recommended approach works well for traditional knowledge workers, but can be harder to apply where employees share rugged devices, kiosks, terminals, or cannot rely on personal phones.
3
Frontline Authentication Options and Tradeoffs
Compare the authentication approaches organizations can consider for frontline workers and understand the practical tradeoffs of each in shared-device environments.
4
Phishing-Resistant Frontline Access
How OLOID can help organizations extend stronger authentication to frontline users while preserving a simple user experience and keeping Entra at the center.
Built for teams planning the move beyond SMS MFA
Microsoft retirement readiness
Understand how the SMS and voice MFA retirement affects organizations that still rely on Microsoft-provided telephony authentication
Shared-device perspective
Explore why frontline environments need a different approach from laptop-and-phone-based authentication models
Frontline passkey gap
Learn why passkeys can be harder to apply when employees share devices or do not have consistent access to personal phones
Authentication tradeoff clarity
Evaluate the options available for frontline workers and understand where each approach may or may not fit
Entra-centered approach
See how OLOID complements Entra rather than replacing it, helping organizations extend stronger authentication to frontline users
Live Q&A with Aman
Bring your questions about Microsoft’s MFA retirement, passkeys, shared devices, and frontline authentication planning
Sep 1, 2026
Passkey nudges already live for SMS and voice users
Feb 1, 2027
Microsoft-provided SMS & voice MFA retired. No option to opt-out
~4 Months
Left to move your frontline off SMS and voice MFA
Shared Devices
Kiosks, terminals, rugged devices, and workstations need a frontline-ready plan
Is your frontline workforce ready for the end of SMS-based MFA?
Microsoft’s authentication landscape is changing. Join OLOID to understand the frontline passkey gap, evaluate practical authentication options, and learn how to bring phishing-resistant authentication to shared-device environments while keeping Entra at the core.
