How OLOID Supports Deskless Workers Daily

OLOID offers a passwordless and usernameless authentication platform tailored for deskless and frontline workers, helping CISOs and CIOs reduce insider threats, improve workforce productivity, and strengthen cybersecurity. The platform integrates with SSO systems, simplifies onboarding, enables secure shared device access, and supports multi-factor authentication without requiring phones or hardware keys. With solutions like Cloud Key for physical access and Time Clock for attendance, OLOID enhances operational efficiency, minimizes IT support costs, and ensures compliance. It's designed for high-turnover environments and industries with strict safety and hygiene standards.

Oloid Desk
June 20, 2024

Introduction

The CISOs and CIOs face the monumental task of safeguarding their companies against a myriad of threats while simultaneously enhancing operational efficiency. Among their top priorities are reducing the risk of insider threats, whether intentional or unintentional, boosting workforce efficiency and productivity, and curbing theft—all while managing to reduce costs and improve profitability. This is no small feat, especially in environments where the majority of the workforce is deskless.

For companies with deskless or frontline workers, the challenges are particularly pronounced. These employees often operate under unique conditions that can lead to inefficiencies in their interaction with technology and create cybersecurity vulnerabilities. Traditional authentication methods can be cumbersome, time-consuming, and prone to security breaches, particularly in industries where employees are not issued mobile devices or allowed to bring their own.

OLOID addresses these critical challenges with its innovative passwordless and usernameless authentication platform. By simplifying the authentication process for the deskless workforce, OLOID not only enhances security—both physical and cyber—but also streamlines operations, leading to significant improvements in productivity and efficiency. This advanced platform is designed to meet the specific needs of a deskless workforce, providing a robust solution to the complex problems faced by modern enterprises.

Integrates with Single Sign-On Systems

OLOID integrates seamlessly with SSO systems, allowing users to authenticate their identity once and then access multiple applications and systems without needing to re-enter their credentials. It provides frictionless authentication with factors suited to deskless workers, who do not carry or are not allowed to bring their mobile phones past their lockers.

  • OLOID can provision device users from existing SSO systems, like Okta Automatic SSO, and works with existing MDMs (Mobile Device Management) like VMware Workspace ONE.
  • OLOID’s app dashboard can also be used as a launcher where no MDM system is deployed.

Additionally, OLOID’s Self-Service Password Reset enables frontline employees to reset passwords using their face, access card, or PIN-based authentication, with no email, phone, or pre-setup needed. Its easy, no-skill-required password reset and fast account recovery with minimal downtime can quickly deliver ROI by greatly reducing IT support costs.

Employee Onboarding

OLOID uses automated user onboarding, including quick setup and photo sync with existing identity systems, and automated and optimized activation of physical and cyber access, for quick deployment.

In a high staff turnover environment, even small improvements in onboarding efficiency quickly add up to significant cost savings.

Passwordless Login on Shared Devices

Employees can access workplace apps such as PACS, HRMS, IT, etc., via secure, passwordless authentication for frequent logins per day to shared devices and accounts.

  • OLOID works across devices and operating systems, including Windows, Apple, Android, and Zebra, even in environments with limited or no internet connectivity.
  • OLOID eliminates the need to remember complex usernames and passwords and bypasses language barriers, especially in environments with a workforce that is predominantly not college educated and for whom English is not their primary language.

IT helpdesk staff do not have to spend excessive time resetting passwords, reclaiming profitable time that employees can spend on the production line instead of waiting for password resets.

OLOID can dramatically improve cybersecurity posture by eliminating data breaches caused by password sharing and compromise. OLOID restores MFA (Multi-factor Authentication) into the process, providing accountability for who is accessing what and when, even on devices being shared by many people across shifts, all using shared passwords.

Workers do not need to remove gloves from their PPE (Personal Protective Equipment) to type in passwords or struggle to type passwords while wearing gloves. This becomes a crucial factor in food and beverage manufacturing companies. OLOID’s touchless system reduces the risk of spreading pathogens that lead to food-borne illnesses and costly product recalls.

Multi-Factor Authentication

OLOID includes MFA and compliance for critical apps, providing enhanced security for high-risk applications, compliance environments, and regulated industries.

  • It allows for multiple MFA methods such as face, palm, badge, NFC, PIN, or other physical identity factors
  • Eliminates the need for mobile phones or physical security keys
  • Tracks individual user activity even within shared accounts
  • Helps generate automated reports

OLOID’s MFA uses physical identity factors to provide:

  • More secure authentication than SMS
  • More convenient than authenticator apps
  • More practical than hardware keys

It enables deviceless MFA in environments where mobile phones or hardware keys are not an option, provides hassle-free MFA compliance for the frontline workforce, and even works in offline mode for device logins.

Learn more about OLOID's MFA solution!

Physical Access

Once a deskless worker is onboarded, oriented, trained, and working, they enjoy daily physical access using Cloud Key, a cloud-based solution that integrates with their existing Physical Access Control Systems (PACS) without requiring additional hardware infrastructure investment.

It enables easy access to all of the company’s connected doors, turnstiles, elevators, etc.

  • Cloud Key supports API-level integration and an on-prem gateway application that enables direct integration with their existing systems
  • Offers seamless access and remote unlocking without any added hardware expenses
  • Provides various app and web-based access modes:
    • App-based mobile access
    • Web-based one-time URL
    • QR code-based authentication
    • Chatbot-powered authorization rights

These support long-term employees, short-term contractors, vendors, and temporary credentials for visitors, leading to additional manpower, time, and money savings.

Time Clock

Clocking in and out on-site and at various workstations has been dramatically improved with OLOID Time Clock, an accurate and secure time clock for employees that provides a common unified identity for time and attendance systems.

Authentication uses:

  • Face
  • Access Card
  • QR Code
  • NFC Sticker and Band

The OLOID Time Clock is highly accurate with ~0% false positives, using facial recognition biometric data for contactless authentication. It captures identities accurately in all light conditions and, with liveness detection, cannot be spoofed with pictures or video playback.

A software-based product that integrates seamlessly with existing time and attendance, payroll, and other HRIS systems, OLOID Time Clock:

  • Works with off-the-shelf iPads
  • Connects to ethernet and activates in minutes
  • Requires no custom hardware, saving thousands during implementation
  • Needs no regular maintenance or installation support, lowering TCO (Total Cost of Ownership)
  • Is portable and compatible with rf IDEAS WAVE ID® badge readers
  • Uses a unique QR Code for each user with temporary access rights
  • Works even in offline mode in case of internet or power outages

It eliminates buddy clocking and time theft, reducing inaccurate payroll and resulting in reduced annual costs.

The solution reduces congestion during shift changes by authenticating each worker in half a second or less, significantly cutting wait times and long queues. This prevents overtime payments for non-productive time.

Offboarding

OLOID makes offboarding employees easier, as it supports high attrition environments by automating the disabling of access for offboarded identities.

This significantly reduces IT staff administrative costs and measurably improves physical and cybersecurity posture.

Conclusion

If you want to address similar challenges facing your organization’s deskless frontline workers, and you’d like to explore how OLOID Passwordless Authentication, Cloud Key, and Time Clock solutions can benefit your organization, contact us to speak with a specialist.

Discover how, like Tyson Foods and many other companies across diverse industries, we can help you.

Making every day-in-the-life of frontline workers frictionless & secure!

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Passwordless for OT systems